About Me
My expertise is centered on leading complex and technical research projects and driving transformational outcomes, both for clients and in-house.
I enjoy utilizing research insights to deliver impactful results and working collaboratively and cross-functionally. By effectively communicating research findings and recommendations, I facilitate meaningful growth and improvement.
I have successfully guided diverse teams in executing research projects, motivating and empowering individuals to achieve their full potential.
Experience
McKinsey & Company
Senior Manager, User Researcher | Transformation and PMO leader
Moody's Analytics
Usablenet
Humanscale
Smart Design
Associate Director, User Researcher
Senior User Researcher
Principle Design Researcher
Design Researcher
Digital Redesign
A mixed-methods approach to achieve a step-change for a large financial enterprise subscription platform
Strategic Innovation
Leveraging research insights and design thinking to initiate and drive internal transformations and organizational design
UX Engagement & Coaching
Increasing UX engagement and expertise through workshops, training and mentoring & coaching colleagues and teams
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Product Adoption
Designing, refining and implementing strategies to encourage active product engagement by increasing product value and benefit for users
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